Shipping policy
At Hemp Confections, we are committed to delivering your hemp gummies quickly and efficiently. Below is our shipping policy to ensure a smooth and transparent process for all orders:
Shipping Carrier
All orders are shipped via the United States Postal Service (USPS). We have partnered with USPS to provide reliable and cost-effective shipping options for our customers.
Processing Time
Orders are processed and shipped within 48 hours of being placed, excluding weekends and holidays. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Methods and Delivery Times
We offer the following USPS shipping options:
USPS First-Class Mail: Estimated delivery within 2-5 business days.
USPS Priority Mail: Estimated delivery within 1-3 business days.
Delivery times are estimates provided by USPS and may vary depending on your location and external factors such as weather or postal service delays.
State-Specific Hemp Laws
Hemp laws vary from state to state and are constantly changing. As a result, product availability is limited to local laws. We reserve the right to cancel or refund any order if we are unable to ship to your location due to legal restrictions. By placing an order, you acknowledge that you are responsible for understanding and complying with the laws in your state regarding hemp-derived products.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the USPS website.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method. Free shipping may be available for orders over a certain amount (if applicable).
Delays and Issues
While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as weather, holidays, or USPS service disruptions. If your order is significantly delayed, please contact us at Pcreed@hempconfections.com, and we will assist you.
Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate and complete at the time of purchase. If an order is returned to us due to an incorrect or incomplete address, we will contact you to confirm the correct details. Additional shipping fees may apply for reshipment.
Contact Us
If you have any questions about our shipping policy or need assistance with an order, please don’t hesitate to reach out to our customer service team at:
Email: Pcreed@hempconfections.com
Thank you for choosing Hemp Confections! We appreciate your trust in our products and are dedicated to providing you with a seamless shopping experience.
Note: This shipping policy is subject to change without notice. Please refer to our website or contact customer service for the most up-to-date information.